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NeoVoice USB Bluetooth Headset by SouthWing

Review posted Nov. 15, 2004 by Tong Zhang, Senior Editor

SouthWing is a relatively new name in mobile accessory world. Established in 2001 in Europe, the company’s focus has been designing mobile headsets that combine new technologies and style. Their latest NeoVoice USB Bluetooth headset sports a unique and stylish design, dual profile support, full phone feature support, USB charging and 12 ring tones stored on the headset.

The NeoVoice has a very unique “flat” design: the headset sits flush against your face with the speaker curved around to fit in your ear and a short boom housing a microphone pointed toward your mouth. The ear hook connects to the headset via a bendable rubber that makes it easy for you to put the headset on. Under the boom arm, you will find a volume up/down jog dial also doubles as the multi-function button when pressed. The small USB port is under the jog dial along with a small reset hole to the left of the USB port. You can charge the headset using either the A/C adapter that comes with your headset or a USB cable adapter as well as in-car USB adapter in an optional accessory pack. There is a small LED on the front face of the headset that indicates power and pairing status. The headset feels very comfortable to wear thanks to its ingenious design and light weight (about .86 oz.). For fashion conscious users, SouthWing provides 4 colors for you to choose from.

The NeoVoice supports both Headset and Hands-free profiles. Like many other Bluetooth headsets, hold the multi-function button until the LED flashes green and red alternately to pair it with your phone. Briefly pushing the multi-function button will allow you to alternate between Hands-Free and Headset profiles. We tested the NeoVoice with the Sony Ericsson P800, the Nokia N-Gage QD, Motorola MPx220, Nokia 7610b and the HP iPAQ 6315. The headset paired with all devices and handled voice transferring nicely. If you have the NeoVoice paired and connected with a phone, the voice transfer will automatically happen. System sounds, music and video sound worked well on all devices except the HP iPAQ 6315. We could not get the systems sound, Voice Command or the music and video sound on the iPAQ to transfer to the headset.

The voice quality is excellent in quiet environments and pretty good in noisy environments. You will faintly hear car engine or white noise if your in-car noise level is high; however we've not experienced any crackles or breaking-up. The incoming call volume is lower compared to other Bluetooth headsets and is adequate for the average home or office but not ideal for noisy outdoor and busy public locations. The range on the NeoVoice is decent. The headset managed 10 to 15 feet of range before the voice quality suffers and even connections dropped.

The NeoVoice supports many phone features such as voice dialing, mute during a call and answering or rejecting calls from your headset. You can also turn on the automatic call pick up to let your headset pick up all incoming calls. If you have a Hands-Free profile phone, you can use the headset to redial the last called number. In addition, the NeoVoice offers 12 built-in ring tones. You can preview and select the ring tones by holding the jog dial in either direction for 5 seconds. Note that some cell phones will over write the ring tones on the headset by playing the ring tones you have set on the cell phone. In fact, in our test all of our phones did over write the ring tones with their own.

Like most of the Bluetooth headsets on the market, the NeoVoice has a rechargeable battery that can be charged with the include A/C power adapter. Unlike many other headsets, the NeoVoice can be charged via USB port as well. You can purchase the optional USB charging accessory kit that includes a USB cable that can connect your phone to any USB capable machine to charge the headset. The accessory kit also includes an in-vehicle cigarette lighter adapter that has a USB connection. The NeoVoice will turn itself off after 4 hours of inactivate to conserve the battery. This feature allows the headset to give you very long standby time. Talk time for the headset seems to be between 4-6 hours.


NeoVoice USB Bluetooth Headset

Above: USB cable, car charger adapter, AC charger and headset





Pro: Very stylish and unique design that makes the headset comfortable to wear. Good voice quality. Long standby time and good talk time. USB charging will make USB fans very happy. Supports most of the phone features on a headset and offers 12 stock ring tones.

Con: The Bluetooth range isn't impressive. Incoming voice volume isn’t that loud. The system sound and Voice Command doesn’t work on the iPAQ 6315.

The package includes the NeoVoice Bluetooth wireless headset, an A/C adapter and a user manual. An optional accessory USB pack including a USB cable and in-vehicle adapter is available for purchase.

List Price: $79 Euros

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