Review posted September, 2005 by Tong Zhang,
i.Tech Dynamic is a new player in mobile
accessory world. Established in 2002, the company has released
an impressive line of Bluetooth mobile accessories including
headsets and keyboards. The i.Tech Arrow I is one of their
new Bluetooth headsets designed to work with mobile phones.
It's small, attractive and comfortable to wear.
The i.Tech Arrow I is a small headset.
It's not as small as the ultra tiny Nextlink
Bluespoon AX— very
rarely do you see any headset that small, but the
Arrow I is shorter than the Motorola
HS820 and narrower
than the Cardo Scala
500. It comes in at 2.3 inches
long and about 1 inch wide, and it weighs 0.6 oz. The
headset is in black with a silver cover. You will find
an LED at the end of the silver cover plate that indicates
incoming/answering calls (flashing blue, purple and
red), pairing mode (blue and red), battery status (red)
as well as charging status (red when charging, blue
when charged). The LED is also a volume control button.
On the right side of the headset, you will find a multi-function
button that powers on and off the headset and can initiate
and end calls. You can also use this button to put
the headset in pairing mode. The charging port is on
the top right side of the headset and the mic is at
the end of the boom. The Arrow I has a raised earpiece
that extends into your ear. i.Tech provides a soft,
clear rubber cover for the earpiece and it comes in
3 sizes. When you use the right size, the earpiece
will stay in your ear securely. The ear hook can be
mounted to fit either right or left ear. The hook actually
doesn't do much to secure the headset to your ear.
So you will need to rely on the earpiece for the job.
Make sure that you try all the rubber covers until
you find the perfect fit for your ear canal.
The i.Tech Arrow I headset has a Bluetooth V1.1 class
2 radio and it supports both Headset and Hands-Free
profiles. We tested the headset with the Treo
the Audiovox PPC-6600,
N-Gage QD and the
LG VX8100. The
i.Tech paired with all devices flawlessly. It does
however seem to only remember one partner at a time
and you will need to re-pair it with devices previously
paired should you use the headset with more than one
phone. To pair the Arrow I headset, press down the
multi-function button on the right side until the LED
flashes red and blue alternately. Use your phone search
the headset and establish a connection. As with most
headsets, the default pass code is 0000. Once the headset
is connected with your mobile phone, you are ready
to send and receive calls through the headset. The
voice hand-off between the phone and the headset is
smooth and reliable. Voice dialing via the headset
works very well, so does last number dialing on the
Nokia N-Gage QD which supports the Hands-Free profile.
The incoming voice quality on the i.Tech Arrow I Bluetooth
headset is very good. Though it cannot compete with the
Plantronics M3500's excellent sound quality, the i.Tech
provides clear voice and high volume for your incoming
calls. You can adjust the incoming voice volume level by
pushing the single volume control button. It will cycle
through the levels from silent to the highest. Please note
that it's a good idea to adjust volume on test runs as
your caller will hear beeping sound when you adjust the
volume in a call.
The outgoing voice quality performed less
stellar than the incoming voice. The noise canceling on
the Arrow I works well as it muffles the sound of wind,
typing on keyboard and traffic, but it sometimes works
too well and thus reduces voice volume through the
mic as well. So don't be surprised if your callers complain
that you sound muffled. Another issue is that the headset
has rather short Bluetooth range which means you will likely
need to keep your phone very close to the headset. Most
of the phones we tested could not get more than 5-7 feet
range before outgoing voice starts crackling and reducing
sound clarity. The outgoing voice quality is good when
using the Audiovox PPC-6600 and decent using the LG VX8100.
On the Treo 650, the outgoing voice was muffled,
and on the N-Gage QD, the headset added some artificial
The i.Tech Arrow I Bluetooth headset has a built-in rechargeable
battery and an AC charger. The maximum claimed talk time
is 10 hours and standby time is 200 hours. In our test
the headset performed roughly 7 hours of talk time and
a week standby. These are very good numbers for a headset
even though they didn't meet the claim. The headset takes
about 2 hours to fully charge.
Pro: If you are looking for a small form factor that has
the basic features and functions on a Bluetooth headset,
the Arrow I is worth a look. The i.Tech is one of the smaller
headsets we've seen and it's light and comfy to wear. The
headset pairs with all the mobile phones we tested it with
and the hand-off between the phone and the headset is seamless.
Incoming voice quality is very good and the headset has
a very good battery life. Good price.
Con: Outgoing voice quality could be better and the range
between the phone and the headset is short. The headset
remembers only one partner.
Package contains the headset, AC adapter, rubber earpiece
covers in three sizes and a printed User Manual.