My wife is a handheld freak, she lives and dies at work by her handheld.

She recently upgraded to the Zire 72, from the 71. Don't ask, she got a killer bargain and wanted the better camera. Anyways, there was some issues with upgrading the software on the Windows end.

Long story short, the Zire 72 is *supposed* to have OS 5.2, and somehow the OS on this one managed to get downgraded to 4.5.2. After much digging around on PalmOne's website and a call to tech support that went nowhere I'm drawing a blank here. Any ideas/suggestions on how to get the OS back up to par?

Thanks in advance
Stephen