I need help. My keyboard is not working. First it was one key that didn't work...then two or three...and NOW one half of the keyboard does not work.

I am out of the country....my keyboard is under warrenty...but when I called...they said it was my IPAQ that is causing the problems...not the keyboard>

Does this sound correct and logical??? My ipaq works in every other way...and I've tried re-set, etc.??????