Boy, you are in a tough spot. I went down this road a couple of months ago and decided on the Zire 72. I see you have read my posting on the peeling finish and random fatal exceptions. If you're are really wanting a Palm One product buy the T3. I mentioned the Sont Clie line-up, that's what I would buy the second time around! By the way, Palm has NEVER followed up with me. My emails to them have been clear, concise and pleasant. I am very disappointed in their lack of customer service and follow-up!
Forgot to mention, my Zire 72 now has a high pitched tone, all of the time, that is driving me crazy!