I've had my XV6700 for about 3 months and I have found the reception exceptionally poor. I have had numerous missed calls with callers telling me that their call went directly to voice mail. Most of the time the phone never rings. I thought it was a problem in my area...NE Pennsylvania. But a friend with the same phone in St. Petersburg, FL has the same problem. He's getting a new phone as a result. When I put my phone next to my wife's Motorolla E815 ($300 cheaper) she will have 4 bars reception and I will have 1-2 bars. I used the FieldTrial.exe which shows only -83 dbm with 3 bars. So, something is not quite right with the radio. I would be interested in knowing if others are finding the same thing with their Verizon XV6700 or the equivalent Audiovox model.