Verizon Wireless will soon push a software update to the 4G LTE powered Revolution by LG. The update includes enhancements such as support for the Verizon Remote Diagnostics customer care app that will enhance the customer service experience. When a customer calls into Verizon Wireless customer care, this solution, with the customer's permission, allows support personnel to remotely view portions of a customer's device for troubleshooting and application demonstrations. Here is more info on this new software update for the LG Revolution:
+ Enhanced customer support with Verizon Remote Diagnostics.
* New customer care solution to improve device issue diagnosis during customer support calls. When a customer calls into Verizon Wireless Customer Care, this solution, with the customer's permission, allows support personnel to remotely view the user's device for troubleshooting and application demonstrations.
+ Resolved reboot issue found during operating system upgrade from Froyo to Gingerbread.
+ Playing AVI video files through HDMI no longer causes display to flicker.
+ Placing an alarm on snooze while on a voice call will set snooze to 5 minutes.
+ Dolby presets have been updated to use loudness, bass and spaciousness to improve the user's experience.
+ When placing the device into Airplane Mode, the 4G icon no longer appears.
Email, Messaging & Web:
+ Sending a text message to a 7 digit number will display as sent and received.
+ Improved device messaging to fix delays or incomplete sends.
+ Pressing the back key while browsing will take the user back to the previous page.
Applications & Widgets:
+ Verizon Video is now preloaded. + Calendar widget now displays correct month for November.
For instructions on how to download and install the software update visit: http://support.verizonwireless.com/pdf/system_update/revolution_instructions.pdf
Check out our review of the LG Revolution at: http://www.mobiletechreview.com/phones/LG-Revolution.htm
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