ronpowell
(member)
05/25/08 02:05 PM
Slow message retrieval on HTC Advantage

Hello:

I've got an HTC Advantage X7501 running WinMO 6. The built-in e-mail program seems very slow retrieving messages from Comcast, on the order of a minute to see the connection, log-on, etc. The connection is over WiFi both at home and work.

As a comparison, a trial version of Pocket On Schedule does this in a manner of seconds.
A trial of Flexmail is as slow as the onboard program.

Any ideas?

Ron


LisaG
(Head Honcho)
05/27/08 03:59 AM
Re: Slow message retrieval on HTC Advantage

I'm not a Comcast customer, so no first hand experience here. Would I be correct in guessing that your other email accounts don't have this problem?

ronpowell
(member)
05/27/08 04:44 PM
Re: Slow message retrieval on HTC Advantage

OK, I setup the Gmail account on the Advantage. It took a mere 10 seconds to connect, check messages and disconnect. I hadn't tried this earlier because Gmail is forwarded to a Comcast account.

But can we really point the finger at Comcast because Pocket On Schedule is as fast as the above when getting messages from Comcast vs. the built-in e-mail client?


LisaG
(Head Honcho)
05/28/08 04:48 PM
Re: Slow message retrieval on HTC Advantage

I have a feeling it's something about the way Comcast is doing their mail protocols that slows down WinMo (maybe there are a few ack commands Pocket Outlook isn't expecting or some such thing).


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