Jacob_Spindel
(Moderator and writer)
08/16/07 09:37 PM
iPhone News: AT&T Sends Subscriber a 300-Page Bill

ABCNews reports that when Pittsburgh-based blogger and graphic designer Justine Ezarik found an inches-think envelope in her mailbox, she was initially excited that she got a package and thought that it might be a gift.

However, the package turned out to be a 300-page bill from AT&T for her first month of iPhone usage. Unlike bills from most cell phone carriers, the statement for the iPhone itemizes every data item -- including every text message, every Internet log in, and every e-mail.

"I thought it was hilarious," Ezarik said. Although the billing format is no different from other AT&T Wireless plans, the amount of attention drawn to the issue by the iPhone has caused some analysts to accuse AT&T of being wasteful or even providing poor customer service.

Although customers can call AT&T and simply request a more concise version of their billing statement (or switch to online-only billing), by default, AT&T sends billing statements like the one Ezarik received, which cost $7 in postage.

The report did not specify the dollar amount of the bill.

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