He doesn't want (and wouldn't use) much beyond the basic Palm OS type software, but he has absolutely TERRIBLE handwriting. He can barely read it himself so I don't even want to think about a PDA trying to interpret it. Therefore a keyboard. Bigger display makes it easier for him, so that, too.
It seems like everything with a big display (640 x 480 or 320 x 480) has all the bells and whistles that he'd never use and would actually make him less likely to use it.
Richard Ray IT Director Jackson Hole Mountain Resort Teton Village, WY
I use a Tungsten T3 with a full size QWERTY keyboard. I don't like Grafitti nor on-screen keyboard. The IR keyboard is so compact and slim, I carry it with me everywhere I go. The Tungsten T3 has a hi res plus screen and very good screen. When its slider is closed, the PDA size is actually quite small and portable.