If you are planning to purchase a cell phone with plan, a smartphone with plan and happen upon A1 Wireless.com and are impressed by they're low prices, do yourself a favor: take the money you would spend on whatever it is they have to offer that you want and flush it down the toilet. You will never, ever see any kind of refund from this company.
I had the misfortune of getting sucked into ordering a smartphone w/plan from this company. I later found out that the phone has been receiving terrible reviews and decided to cancel well before the order shipped. That was over 2 weeks ago and every time I call this company's customer service they inveriably tell me " your money will be refunded and you will see in 2 to 3 business days."
They tell me this everytime I call them...about every 2 to 3 business days and I've called them more than 5 times.
Don't let the Better Business Bureau affiliation fool you. This site has no interest in consumer satisfaction.