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ditastical
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Reged: 02/28/05
Posts: 1
Zire 31 fatal memory alert memorymgr. c, line 3632 null handle
      #19389 - 02/28/05 06:42 PM

I just bought a Zire 31 and after synchronizing I got this fatal alert memorymgr. c, line 3632 null handle. I did a hard reset, synchronized again and keep getting the same alert. Palm support is useless. How do I fix this?

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FMN
PDA Addict


Reged: 06/27/03
Posts: 56
Re: Zire 31 fatal memory alert memorymgr. c, line 3632 null handle [Re: ditastical]
      #19468 - 03/07/05 01:12 PM

I wonder if this is the same issue discussed here:
http://www.mobiletechreview.com/ubbthreads/postlist.php?Cat=&Board=UBB1&page=1&view=collapsed&sb=5&o=


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paul_novotny
junior member


Reged: 03/07/05
Posts: 3
Loc: Bay Area
Re: Zire 31 fatal memory alert memorymgr. c, line 3632 null handle [Re: ditastical]
      #19470 - 03/07/05 05:40 PM

Hello,

Paul from palmOne here. This particular variety of the Fatal Alert error usually results from a minor programming issue within a third-party application. For example, it could occur because a callback function may not have a valid value set, and needs a dummy string allocated for it.

Our recommendation is to delete the application that is causing this particular variety of Fatal Alert. Then, write a quick email to the software's developer or vendor, notifying them of the bug in their software, so that future revisions can take the bug into account.

I can also refer you to a palmOne Knowledge Library article which may be of help. "Diagnosing problems caused by third party applications" can be seen here.
Hope that helps.

Best

Paul


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FMN
PDA Addict


Reged: 06/27/03
Posts: 56
Re: Zire 31 fatal memory alert memorymgr. c, line 3632 null handle [Re: paul_novotny]
      #19474 - 03/09/05 02:23 PM

Hi Paul, thank you very much for responding to this. A follow up question: what if the error does not show any indication of associating with any 3rd party application? What do I do? I agree with you that this could well be caused by hack tools, but sometimes deleting the hack tool and hard reset the device still doesn't do the trick.

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FMN
PDA Addict


Reged: 06/27/03
Posts: 56
Re: Zire 31 fatal memory alert memorymgr. c, line 3632 null handle [Re: FMN]
      #19475 - 03/09/05 02:27 PM

Sorry, ignore my last message. After reading the full thread here I think I will try some of the solutions that have worked for others first. Filez app seems to be a good thing to have.

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