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gru
junior member


Reged: 05/09/05
Posts: 1
hotsync crash with T5 - please help!!
      #19928 - 05/09/05 04:33 PM

i have a T5. whenever i load a new application onto palm one quick install program on my desktop and hotsync i get a problem. the hotsync process nearly completes but freezes towards the end with the message on the desktop saying 'loading handheld applications' and that on the T5 saying
'synchronising memos'

i having to manually terminate the hotsync process each time and it does not hotsync properly. the only way i can stop this happening is if i do a hard reset. can anyone advise me on what to do to stop the hotsync process from freezing?


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Tanker_Bob
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Reged: 11/23/03
Posts: 245
Loc: N. Virginia
Re: hotsync crash with T5 - please help!! [Re: gru]
      #19959 - 05/13/05 04:18 PM

Quote:

i have a T5. whenever i load a new application onto palm one quick install program on my desktop and hotsync i get a problem. the hotsync process nearly completes but freezes towards the end with the message on the desktop saying 'loading handheld applications' and that on the T5 saying
'synchronising memos'

i having to manually terminate the hotsync process each time and it does not hotsync properly. the only way i can stop this happening is if i do a hard reset. can anyone advise me on what to do to stop the hotsync process from freezing?



The most common reason Hotsync freezes is that Hotsync is looking for a card on the handheld but cannot find it. Docs To Go is famous for trashing the SD card interface, which then locks up Hotsync. Try disabling DTG's conduit and see if it works. If not, then try disabling other conduits one-by-one and see which one causes the problem. But first...

Try reinstalling Palm Desktop, as a corrupt conduit file would also crash Hotsync. Reinstalling the desktop over itself will preserve your data, but it never hurts to copy your user directory somewhere else just in case.

You cannot put a file directly from an archive (zip file, etc.) directly into Install. It will create a zero-length entry if you do. That never crashes my T3, but I don't know what would happen on a T5. Unzip the files that you want to install and then drag them to Quick Install.

If neither of those work, please post a list of the conduits that are installed in Hotsync.

--------------------
Regards,
Tanker Bob
Tanker Bob's Handheld Computing Page
Reviewer at MobileTechReview


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