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LindaMiller
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Reged: 02/06/06
Posts: 1
XV6700 Sync with Outlook problems... Can anyone help?
      #22579 - 02/06/06 10:21 PM

Hi everyone,

I just got my XV6700 from Verizon last week. I love it and all the features, but I cannot get it to sync with my Outlook 2003. It appears to be syncing, then I get an error message - Support Code 85010014. I have searched for that code all over the internet, I have talked to Verizon and Dell (my laptop) and my next call is to Microsoft.

My husband WAS able to sync the XV6700 to HIS laptop, which is also a Dell, so there must be some setting on my computer that is preventing sync.

I will appreciate ANY suggestions. Thanks very much!

Linda Miller
htp://www.SpiritualEntrepreneurToday.com



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LisaGModerator
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Re: XV6700 Sync with Outlook problems... Can anyone help? [Re: LindaMiller]
      #22820 - 02/26/06 12:09 AM

Usually it's a problem with firewall software (including that bundled with several popular anti-virus applications). Here's Microsoft's page dealing with ActiveSync 4 problems: http://www.microsoft.com/windowsmobile/help/activesync/default.mspx .

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Lisa Gade
Editor in Chief, MobileTechReview


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Special_K
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Reged: 03/07/06
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Re: XV6700 Sync with Outlook problems... Can anyone help? [Re: LindaMiller]
      #22963 - 03/08/06 08:24 AM

I had problems with ActiveSync 4.0, which was on the CD that came with the phone. I went to MS website and downloaded and installed ActiveSync 4.1 and everything worked fine.

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