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Windows Mobile, Pocket PCs >> HP iPAQ Pocket PC

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junior member

Reged: 02/17/06
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Problem with my old 1940
      #22722 - 02/17/06 07:01 AM


I have recently moved to an rx1950 and would like to pass my 1940 to my wife. I did a hard reset on the 1940 and it seems to work just fine. My problem is that I cannot get Activesync (the new one for my 1950) to "see" the 1940 when plugged in to the USB port using a cradle. I did everything the FAQ at Microsoft suggested to no avail.

Any suggestions? My wife is really getting antsy about getting the 1940 in usable condition(i.e. it must sync with Outlook).



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Reged: 07/11/02
Posts: 8357
Loc: Texas
Re: Problem with my old 1940 [Re: Tubalips]
      #22839 - 02/28/06 07:05 AM

If you don't need to sync to the same PC, install the older ActiveSync 3.8 on your wife's PC as you only need ActiveSync 4 for Windows Mobile 5 Pocket PCs. If you are using the same PC, be sure to upgrade to the latest version of ActiveSync (version 4.1) it's a free download from Microsoft's web site and fixes several bugs.

Lisa Gade
Editor in Chief, MobileTechReview

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