LindaMiller
junior member
Reged: 02/06/06
Posts: 1
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Hi everyone,
I just got my XV6700 from Verizon last week. I love it and all the features, but I cannot get it to sync with my Outlook 2003. It appears to be syncing, then I get an error message - Support Code 85010014. I have searched for that code all over the internet, I have talked to Verizon and Dell (my laptop) and my next call is to Microsoft.
My husband WAS able to sync the XV6700 to HIS laptop, which is also a Dell, so there must be some setting on my computer that is preventing sync.
I will appreciate ANY suggestions. Thanks very much!
Linda Miller
htp://www.SpiritualEntrepreneurToday.com
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LisaG
Head Honcho
Reged: 07/11/02
Posts: 7888
Loc: Texas
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Usually it's a problem with firewall software (including that bundled with several popular anti-virus applications). Here's Microsoft's page dealing with ActiveSync 4 problems: http://www.microsoft.com/windowsmobile/help/activesync/default.mspx .
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Lisa Gade
Editor in Chief, MobileTechReview
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Special_K
junior member
Reged: 03/07/06
Posts: 9
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I had problems with ActiveSync 4.0, which was on the CD that came with the phone. I went to MS website and downloaded and installed ActiveSync 4.1 and everything worked fine.
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