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junior member

Reged: 03/10/06
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cingular 8125 e-mail problems
      #22994 - 03/10/06 01:43 PM

I just purchased a cingular 8125 from dealer and love phone except that I can receive e-mails but not send them, the cingular dealer said it's nothing with the phone it's the isp fault, of COURSE they say everything is good on their end, I am using microsoft outlook. any ideas??
Frustrated in the midwest.

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Reged: 07/11/02
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Loc: Texas
Re: cingular 8125 e-mail problems [Re: tim57]
      #23020 - 03/13/06 12:11 AM

Most ISPs block sending email when the computer or PDA isn't connected to their network via a dialup or high speed DSL/cable modem connection. They do this to prevent unauthorized folks from abusing their sendmail servers but it is a pain for all us honest Joes. You could check with your ISP to see if they have an outgoing server that you can use when not connected to their network for Internet access. For example, Earthlink has a server for just such purposes.

Lisa Gade
Editor in Chief, MobileTechReview

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junior member

Reged: 04/01/06
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Re: cingular 8125 e-mail problems [Re: tim57]
      #23328 - 04/01/06 05:09 AM

I also had this issue with sending outgoing mail. What I did was under "Server Information" in the "Email Setup" wizard I selected "Options". Then after hitting "Next", I checked "Outgoing mail requires authentication" and now I can send outgoing mail also.

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