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General Discussions >> What Should I Buy?

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stonedenali
junior member


Reged: 03/20/08
Posts: 4
Loc: Colorado
Sprint HTC Touch
      #29829 - 03/20/08 04:41 PM

I really liked this phone for JUST over the 1 month period. Now the phone will not ring on incoming calls when the screen goes blank. The forums are filled with this same issue. Sprint will not do ANYTHING to try to resolve the issue, simply saying the I have to deal with HTC directly. Sprint CS/TS sucks. They simply say that it is in need of a firmware upgrade and that HTC will release one - SOMEDAY. In the meantime, I have to guess when I have an incoming call - totally unacceptable - BUYER BEWARE!!!

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LisaGModerator
Head Honcho
****

Reged: 07/11/02
Posts: 8264
Loc: Texas
Re: Sprint HTC Touch [Re: stonedenali]
      #29831 - 03/20/08 04:44 PM

No fun at all. Have you tried a hard reset to wipe it out and start fresh?

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Lisa Gade
Editor in Chief, MobileTechReview


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stonedenali
junior member


Reged: 03/20/08
Posts: 4
Loc: Colorado
Re: Sprint HTC Touch [Re: LisaG]
      #29834 - 03/20/08 05:10 PM

Per Sprint - it will not make any difference. It is a firmware issue that will eventually re-surface.

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