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llcbean
junior member


Reged: 05/18/08
Posts: 2
Home location wrong country and can't reset
      #30230 - 05/18/08 09:16 AM

Hi all. I just got a TOMTOM Go 720 (used to have a 510). I have two problems. One is that when i try connecting to my computer it says that the 510 device is the GPS connected and I can't change it to the new 720. The other problem is location... I started to set it up using TomTom Home and entered USA as location but somehow it thinks I'm in Guam. It keeps coming up with TAMUNING GU. When i try to enter my city it says no cities found (because it's in Guam). I have reset the device but that did not clear it. Can anyone help me? TIA, Ellen

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LisaGModerator
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Reged: 07/11/02
Posts: 8268
Loc: Texas
Re: Home location wrong country and can't reset [Re: llcbean]
      #30245 - 05/21/08 10:18 PM

Yikes, have you tried calling TomTom support to see what they have to say?

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Lisa Gade
Editor in Chief, MobileTechReview


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llcbean
junior member


Reged: 05/18/08
Posts: 2
Re: Home location wrong country and can't reset [Re: LisaG]
      #30249 - 05/22/08 11:36 AM

It was a Sunday when I posted so no tech support available. I struggle with it for hours and finally discovered that for some reason there were two maps on the unit-one for the US and a second for Guam. So I was able to switch it to use the US map. I still have no idea why there would be a map of Guam on it. But at least it knows where I am now!

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