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ronpowell
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Reged: 05/05/06
Posts: 17
Slow message retrieval on HTC Advantage
      #30283 - 05/25/08 09:05 AM

Hello:

I've got an HTC Advantage X7501 running WinMO 6. The built-in e-mail program seems very slow retrieving messages from Comcast, on the order of a minute to see the connection, log-on, etc. The connection is over WiFi both at home and work.

As a comparison, a trial version of Pocket On Schedule does this in a manner of seconds.
A trial of Flexmail is as slow as the onboard program.

Any ideas?

Ron


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LisaGModerator
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Re: Slow message retrieval on HTC Advantage [Re: ronpowell]
      #30285 - 05/26/08 10:59 PM

I'm not a Comcast customer, so no first hand experience here. Would I be correct in guessing that your other email accounts don't have this problem?

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Lisa Gade
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ronpowell
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Reged: 05/05/06
Posts: 17
Re: Slow message retrieval on HTC Advantage [Re: LisaG]
      #30294 - 05/27/08 11:44 AM

OK, I setup the Gmail account on the Advantage. It took a mere 10 seconds to connect, check messages and disconnect. I hadn't tried this earlier because Gmail is forwarded to a Comcast account.

But can we really point the finger at Comcast because Pocket On Schedule is as fast as the above when getting messages from Comcast vs. the built-in e-mail client?


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LisaGModerator
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Re: Slow message retrieval on HTC Advantage [Re: ronpowell]
      #30308 - 05/28/08 11:48 AM

I have a feeling it's something about the way Comcast is doing their mail protocols that slows down WinMo (maybe there are a few ack commands Pocket Outlook isn't expecting or some such thing).

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