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Windows Mobile, Pocket PCs >> Pocket PC General Discussion

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pockettech
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Reged: 06/18/08
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Symbol Pocket PC changing license info
      #30472 - 06/18/08 08:46 PM

I just purchased an older Symbol 8846 Pocket PC off of Ebay. I did a hard reset to reset everything back to the original settings but for some reason the license is not resetting. It still says the person's name. Is there a way to reset this? Or do something more than a hard reset? I read that you could flash the ROM or something like that. Any ideas?

Thanks!

Shawn


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LisaGModerator
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Re: Symbol Pocket PC changing license info [Re: pockettech]
      #30473 - 06/18/08 11:14 PM

This might be a good question for Symbol tech support. Have you asked them how to wipe out the license? They might be able and willing to help.

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pockettech
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Reged: 06/18/08
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Re: Symbol Pocket PC changing license info [Re: LisaG]
      #30479 - 06/19/08 09:35 AM

Yeah I'll give it a shot, I didn't they would respond because I bought it from someone else, but who knows?

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pockettech
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Re: Symbol Pocket PC changing license info [Re: pockettech]
      #30585 - 06/29/08 12:27 PM

No response from them since my last post, I called and left a message and emailed tech support and its been 9 days.

Is there a way to just reinstall the Windows Mobile OS? I don't have any valuable data or anything.

Get this, there is also this weird security popup for a program called Kerberos? It wants me to login with a username and password but when I click cancel it goes away. It pops up every once in a while and I click cancel to make it go away.

There's got to be some way to just wipe it all out so I don't have to deal with these little annoyances lol.


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LisaGModerator
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Re: Symbol Pocket PC changing license info [Re: pockettech]
      #30587 - 06/29/08 07:58 PM

A hard reset is actually the way you re-install the OS. It does it automatically as part of the wipe-out process.

Sometimes hard resets are tricky to accomplish. The method varies for Symbol handhelds, but I think with that one you have to press the reset button under the battery cover while holding down the Function key. Then it takes a minute or more for it to do the re-load of the OS and boot. Does that sound like what you did?

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Editor in Chief, MobileTechReview


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pockettech
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Reged: 06/18/08
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Re: Symbol Pocket PC changing license info [Re: LisaG]
      #30588 - 06/29/08 09:53 PM

Yup, that is exactly what I did. I was able to find the document on Symbol's support site indicating how to do a hard reset and it was as you described. Any other ideas?

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