T-Mobile USA today announced a new approach to early termination fees (ETFs) that provides greater flexibility for T-Mobile customers. Here is more info:
Beginning on June 28, 2008, the ETF for customers who choose a one-year or two-year service agreement with T-Mobile will decline during the course of their contract. The ETF decreases from $200 to $100 if customers terminate service with 91 to 180 days remaining on their agreement; and decreases again to $50 with fewer than 91 days remaining. If customers terminate in the last 30 days of their term, the ETF is $50 or their standard monthly charge, whichever is less.
For customers who do not want term commitments or ETFs, T-Mobile offers a variety of service options, including:
-T-Mobile FlexPay: A program that offers customers access to nationwide long-distance calling and roaming, the latest phones, and T-Mobile?s great rate plans including myFavesSM ? all without having to commit to a long-term service agreement or make a hefty deposit.
-Prepaid Plans: Flexible plans that give customers the freedom to communicate with no annual contract, no credit checks and no monthly bills. Prepaid options include: --Pay By The Day: Recently introduced, this option costs $1 per day only on days when the phone is used. In -exchange, customers get unlimited T-Mobile-to-T-Mobile calling all day and unlimited nationwide calling from 7 p.m. to 6:59 a.m. All other domestic calls are just 10? per minute and text messages are 10? to send and 5? to receive. --Pay As You Go (previously named T-Mobile To Go): Customers can purchase minutes as they need them. Customers who purchase $100 in refills become Gold Rewards members and receive 15 percent more minutes on all future refills. --Sidekick Prepaid (previously named Sidekick To Go): T-Mobile Sidekick fans receive unlimited domestic e-mailing, Web browsing, instant messaging, and text messaging for $1 per day, and nationwide calling costs just 15? per minute.
?T-Mobile continues to set the pace in offering customers a number of flexible plans and services that don?t require a contract to help them stay connected to those who matter most,? said Sue Nokes, Chief Customer and Operations Officer, T-Mobile USA. ?In addition, by providing this flexibility and choice, our hope is that T-Mobile customers will be happy customers for years to come.?
Earlier this year, T-Mobile received highest ranking in the J.D. Power and Associates? Wireless Customer Care Performance StudySM for the seventh consecutive reporting period. Additional information about T-Mobile calling plans can be found at www.t-mobile.com/shop/plans/
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