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junior member

Reged: 04/13/10
Posts: 1
Motorola Q9h - Desparate for help
      #36729 - 04/13/10 04:49 PM

I bought a Q9h back in Jan 09. In Nov 09 had to get replaced - kept locking up. Received replacement due to warranty but now when I try to make a call I get the message Confirm - A wireless radio must be attached to use the phone. Answer Yes or No. Either answer will not allow me to make a call. Call to AT&T say phone is out of warranty since it goes back to original purchase date. What can I do to solve this?

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Head Honcho

Reged: 07/11/02
Posts: 8574
Loc: Texas
Re: Motorola Q9h - Desparate for help [Re: Graylar]
      #36732 - 04/13/10 07:35 PM

I'd try a hard reset to completely wipe out the phone (back up your data first). If that doesn't work, I'm afraid the cellular radio may be toast .

Lisa Gade
Editor in Chief, MobileTechReview

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