ditastical
junior member
Reged: 02/28/05
Posts: 1
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I just bought a Zire 31 and after synchronizing I got this fatal alert memorymgr. c, line 3632 null handle. I did a hard reset, synchronized again and keep getting the same alert. Palm support is useless. How do I fix this?
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FMN
PDA Addict
Reged: 06/27/03
Posts: 56
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I wonder if this is the same issue discussed here:
http://www.mobiletechreview.com/ubbthreads/postlist.php?Cat=&Board=UBB1&page=1&view=collapsed&sb=5&o=
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paul_novotny
junior member
Reged: 03/07/05
Posts: 3
Loc: Bay Area
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Hello,
Paul from palmOne here. This particular variety of the Fatal Alert error usually results from a minor programming issue within a third-party application. For example, it could occur because a callback function may not have a valid value set, and needs a dummy string allocated for it.
Our recommendation is to delete the application that is causing this particular variety of Fatal Alert. Then, write a quick email to the software's developer or vendor, notifying them of the bug in their software, so that future revisions can take the bug into account.
I can also refer you to a palmOne Knowledge Library article which may be of help. "Diagnosing problems caused by third party applications" can be seen here.
Hope that helps.
Best
Paul
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Paul Novotny
paul.novotny@palmOne.com
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FMN
PDA Addict
Reged: 06/27/03
Posts: 56
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Hi Paul, thank you very much for responding to this. A follow up question: what if the error does not show any indication of associating with any 3rd party application? What do I do? I agree with you that this could well be caused by hack tools, but sometimes deleting the hack tool and hard reset the device still doesn't do the trick.
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FMN
PDA Addict
Reged: 06/27/03
Posts: 56
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Sorry, ignore my last message. After reading the full thread here I think I will try some of the solutions that have worked for others first. Filez app seems to be a good thing to have.
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