Hardware configuration: Zire 72, windows xp, Linksys router. Finally!! Got the wi-fi card and installed the software. The signal was terrible weak, erratic, and sometimes none were my PC gets a perfect signal. Then, after hours of troubleshooting with the router, the palm and the forum, Big answer posted hiding somewhere in the palm forum, an update 1.0 to fix the problem with the Linksys and the Belkin routers. Did the download and follow the steps to install the WIFILIB in my PDA, it was supposed to install the new WIFILIB ver.1.0.6 and at the same time keep the old WIFILIB ver. 1.0.5. Surprise!! Finally installed the 1.0.6 ver. But it didn't keep the old 1.0.5 and of course it didn't work. I have tried everything, also hard resetting a few times. And at the end the card was not recognized by my palm neither any other palm.
As much as it's no fun at all, I'd give Palm's tech support a call on this issue. Hard resetting should wipe out all data, including the older WiFi driver. No idea on why it won't recognize the card after a hard reset and fresh install of the updated drivers .
-------------------- Lisa Gade Editor in Chief, MobileTechReview