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Windows Mobile, Pocket PCs >> HP iPAQ Pocket PC

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vincenzo
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Reged: 02/09/06
Posts: 1
HP customer service and standing behind their products
      #22620 - 02/09/06 04:30 PM

HP has the worst customer service they won't even warranty a part that costs only pennies it is the antenna cover for the hp ipaq 6315 their faulty product was the reason it fell off they want to charge me $85.00 to replace this part unbelievable! They do not stand behind their products whatsoever they have now lost a long time customer over pennies, I suggest you think twice before purchasing any of their products!!!!!!!

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Jacob_SpindelModerator
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Reged: 11/21/05
Posts: 1266
Re: HP customer service and standing behind their products [Re: vincenzo]
      #22624 - 02/09/06 09:14 PM

How is this a "Registered Member Deal"?

Do you realize that your whole rant is two enormous, run-on sentences?

I actually had HP fix a hardware issue on an iPaq I bought on eBay, which was well beyond what they would've been required to do... but many PDA vendors have customer service issues.

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LisaGModerator
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Re: HP customer service and standing behind their products [Re: Jacob_Spindel]
      #22635 - 02/11/06 11:57 AM

Right you are Jacob. So I've moved it here to the iPaq section.

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