Acer America, in cooperation with the U.S. Consumer Product Safety Commission, today announced a voluntary recall of approximately 27,000 rechargeable lithium ion batteries containing battery cells manufactured by Sony Energy Devices Corp. Under certain circumstances, these batteries may overheat and create a potential fire hazard. As announced previously by the CPSC, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. None of these reports involved batteries in Acer notebook computers, however, the company is cooperating with the U.S. Consumer Product Safety Commission and Sony to act in the interest of customer safety.
Acer notebook PCs with these batteries were sold from May 2004 through November 2006. The notebook PCs were primarily sold through authorized Acer?s distributors and electronic retailers nationwide. Only lithium-ion batteries with the following part numbers and battery week codes, used in the following Acer notebook models, are included in the recall:
Acer advises customers to stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Customers can find detailed information and instructions by visiting www.acerbatteryrecall.com/AcerWeb. They may also contact Acer toll-free at (800) 503-2330.
Acer will replace affected batteries at no cost to the customer. In the meantime, customers may continue to use their notebook PCs by turning off the system, removing the battery, and powering the system via AC adapter and power cord, until the replacement battery is received.