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Wireless and Mobile Phones >> Windows Phone

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huckdat
junior member


Reged: 12/13/07
Posts: 1
rom update killed my phone
      #29213 - 12/13/07 08:39 AM

hello,
ive recently purchased an xv6700.after reading the review on this site,i downloaded the update at the top of the review-only to have my phone shut off and it wont restart.
here is a link to the review-

http://www.mobiletechreview.com/Verizon-XV6700.htm

and the quote from where i got the update-

Note: Verizon and UT Starcom issued a ROM update for the XV6700 in July 2006 which adds several new features including simultaneous use of the phone radio and WiFi. If you bought your phone prior to August 2006, be sure to download and install the ROM update available here. Units sold after July 2006 have this update pre-installed.

Reviewed Jan. 25, 2006 by Lisa Gade, Editor in Chief

the backlight wont come on and the screen reads-
serial
v1.00
if i hook up to the usb cable it reads-
usb
v1.00
ive sent an email to the chief editor of this site,but haven't received a response(only been since last night).
was wondering what you might think and if anyone had any experiences with this?
any and all comments would be deeply appreciated!
thank you for your time
scott

Edited by huckdat (12/13/07 08:42 AM)


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Jacob_SpindelModerator
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Reged: 11/21/05
Posts: 1266
Re: rom update killed my phone [Re: huckdat]
      #29215 - 12/13/07 11:44 AM

Hello,

I'm sorry to hear about your smartphone. Some of our editors are on vacation right now.

I had a similar issue with an HP iPaq once, and unfortunately, in most cases, you will have to go through the vendor to have the unit repaired or replaced. HP actually did mine for free even though I bought the iPaq on eBay, but your experience may vary.

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