MobileTechReview.com logo
MobileTechReview News, Reviews and Forums
Phone Notebooks & Tablets Gaming Gadgets iPhone & iPad Video Reviews


General Discussions >> News

Pages: 1
LisaGModerator
Head Honcho
****

Reged: 07/11/02
Posts: 8317
Loc: Texas
Having problems downloading apps to the Palm Pre today? Here's the fix!
      #37078 - 05/15/10 02:08 PM

We've got the ATT Palm Pre Plus in for review and I happily went about downloading a boatload of apps from the App Catalog today. For some reason all apps downloaded fine but every single one gave an "installation failed" error. Hmmm... And it seems Palm's and Precentral's forums are abuzz with the same problem. I wiped out the device and started from scratch to no avail.

Next I turned off automatic time and date updates via network and set the date back to May 12, 2010 and voila, everything installs fine. I suspect Palm's server certificate expired May 15 and that's what's causing the problem.

So if your Palm Pre or Pre Plus (any carrier) won't install apps from the catalog, don't wipe out your phone! Just set the date back a few days and the problem vanishes. I assume the Pixi is suffering from the same problem.

And by the way, do stay tuned for our AT&T Palm Pre Plus review, it's a nice little smartphone that's recently been given the breath of life by HP's acquisition dollars.

-

--------------------
Lisa Gade
Editor in Chief, MobileTechReview


Post Extras: Print Post   Remind Me!   Notify Moderator  
LisaGModerator
Head Honcho
****

Reged: 07/11/02
Posts: 8317
Loc: Texas
Re: Having problems downloading apps to the Palm Pre today? Here's the fix! [Re: LisaG]
      #37080 - 05/15/10 06:09 PM

Palm now has a post on their blog stating that they're aware of the problem and they're working on it. They say that any purchases will be properly recorded.

Once again, don't wipe out your Pre or Pixi to try and fix this, it's a temporary issues with the App Catalog servers.

--------------------
Lisa Gade
Editor in Chief, MobileTechReview


Post Extras: Print Post   Remind Me!   Notify Moderator  
LisaGModerator
Head Honcho
****

Reged: 07/11/02
Posts: 8317
Loc: Texas
Re: Having problems downloading apps to the Palm Pre today? Here's the fix! [Re: LisaG]
      #37081 - 05/15/10 08:31 PM

It's 8:30pm CST May 15th and the App Catalog is once again working.

--------------------
Lisa Gade
Editor in Chief, MobileTechReview


Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1



Extra information
0 registered and 66 anonymous users are browsing this forum.

Moderator:  Tong Zhang, LisaG, News, Jacob_Spindel 

Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is enabled
      UBBCode is enabled

Rating:
Topic views: 5440

Rate this topic

Jump to

Contact the Folks at MobileTechReview.com | Privacy statement Go to mobiletechreview.com homepage

Powered by UBB.threads™ 6.5.5