I have recently moved to an rx1950 and would like to pass my 1940 to my wife. I did a hard reset on the 1940 and it seems to work just fine. My problem is that I cannot get Activesync (the new one for my 1950) to "see" the 1940 when plugged in to the USB port using a cradle. I did everything the FAQ at Microsoft suggested to no avail.
Any suggestions? My wife is really getting antsy about getting the 1940 in usable condition(i.e. it must sync with Outlook).