I recently downloaded an "update" from UTStarcom which allows wi-fi and phone use at the same time. Problem: 1 it also loaded a "Voice Speed Dial" program which turns itself on every time I try to listen to mp3s via my bt headset, Cyberon supplied a reg edit and I downloaded the PHM but it won't install. I have never edited a registry before HELP, please. Problem 2 Microsoft Reader was working and now won't I have tried uninstalling, reinstalling, different versions, etc any copyrighted versions say I have to reactivate and I have tried that too.