I'm back. Forgot to ask about something else. Of course it will help later once i get this failed Life Drive working. Some time ago I started getting error messages after hot synching. I enguired back to palm and they gave me a procedure to follow. I tried to foll it but things did't work the way they said they would. My question is that they said the likilhood of the inability to satisfactorily Hot Sync was third part software. I really don't know what that is and where di I get it. I've downloaded free ware from Palm websites and installed purchased software like Bejeweled (love that game!!!). Would this "thrid party" be one of the free wares? Should I avoid them?